HBO Clinic for Confidentiality Agreements- myassignmenthelp.com

Question: Discuss about the HBO Clinic for Confidentiality Agreements. Answer: Purpose This provides information to patients on how their health information is collected and used within the practice, and the circumstances in which the information may be disclosed to third parties. privacy and confidentiality/Confidentiality agreements A privacy and confidentiality policy ensures that no information of the patients gets into the wrong hands (Ahia, 2003). This policy gives the patient the rights to determine how, when and to what extent their medical information can be shared with other people(Hermann, Remley and Huey, 2010). patients access to their own health information/Request Patients should fill out request for personal health information at the reception if they want to access their own information. Request of PHI by other medical facilities Request should be made by the patient to transfer their information to another medical practice by completing a request for medical request transfer form. security The practice maintains the security of personal health information of the patients(Remley and Herlihy, n.d.). Disclosure to third parties At HBO, we do not allow third parties to get a patients personal health information. However, the patient should fill thid party disclosure form if he is willing to share information to third parties. Informing new patients This should be made on the companys website and notice boards. Patients should be encouraged to read this notices when they visit the health facility. Patients access to the personal health information (PHI) A patient has the right to access his or her medical information as long as he is above 18 years old and can make sound decisions. However, their information should be accessed from their personal doctors or the administrative office on request (Weber, 2001). Alteration of Patients Medical records At HBO, we are aware that alteration of patients medical records can hurt a physician in medical practice. Therefore disciplinary actions will be taken on any one who alters the medical records of a patient(Bonhoeffer et al., n.d.). Patient consent Practice staff will only apply the consent of a patient for he primary purpose for which it was provided. Staff must also seek additional consent from the patient if the information needed is to be used for any other purpose(Bonhoeffer et al., n.d.). Scenarios Legal and ethical issue Confidentiality and right to private information Right to privacy: privacy and confidentiality is enshrined in the constitution. It is also an ethical issue in medical world where a doctor is supposed to take the hypocritical oath to protect private information of a patient. In this case, a receptionist is giving private information in form of a phone number from one patient to another. This is absolutely wrong as it hinders the right to private information and confidentiality (McDaniel, 2004). When hiring, the management of the hospital should make it clear that it is a persons right to privacy and confidential information. In this case the receptionist behaved unethically by giving a private number of patient X to patient supposing patient B contacts patient x, then patient X asks where the patient got the number, X has all the legal right to take the issue to the courts and sue the institution(Dewey, 2016). The management of these ethical issues will be addressed after the receptionist is taken action on. She can be terminated or given a warning in order for her to learn how unethical it is to give private and confidential information. In hiring, all issues legal should be laid bare for them to learn what should be done and what not to be done. You saw a staff member getting agitated and verbally abusing a young client from diverse culture. Legal issue This can be classified as slander or just verbal abuse and use of insultive language. When a client is verbally abused by a staff member and especially when the client is from a diverse culture, it sends a wrong message and may be described as discrimination or prejudice towards a particular culture (Garwood-Gowers, Tingle and Wheat, 2005). This will set a bad precedent especially when the facility is graced by many people from diverse cultural background. The issue can be addressed by firing the staff who is verbally abusing a client from a culturally diverse background. The legal remedy of this is to say no to prejudice by addressing this issue through warnings and cautions. It is also ethical to set rules and guidelines in addressing abusive languages and insults. Two staff members are gossiping about the behaviour of a client. They are laughing about their behaviour and medical problems. One of the staff members involved has no responsibility of the treatment of the client. Legal issues Privacy, confidentiality and prejudice When hiring, the management of the hospital should make it clear that it is a persons right to privacy and confidential information. She can be terminated or given a warning in order for her to learn how unethical it is to give private and confidential information (Steinbock, Arras and London, 2009). In hiring, all issues legal should be laid bare for them to learn what should be done and what not to be done. The legal remedy of this is to say no to prejudice by addressing this issue through warnings and cautions. It is also ethical to set rules and guidelines in addressing abusive languages and insults(HANVEY, 2016). Ethics In The Audit In a report you are required to address the following issues/points List all the key legal and ethical obligations that apply to the organisation and its staff members and briefly describe each which applies. The legal and ethical issues in an organization include; Professionalism Integrity Honesty 2.To meet with the requirements of applied legal and ethical obligations, what specific job roles should be created in compliance department and how the people in those roles can update their knowledge in relating to compliance issues or changing legislations? Internal auditor position- to check internal auditing functions Compliance officer- to ensure that the organization follows all the compliance issues in the organization.Assurance is also a role to be created in the department(Spencer, n.d.). 3.When and why legal advice is needed? Legal advice is needed when an institution is at loggerheads with clients or when it wants consultancy services in regards to law. 4.Should organisation have policies and procedural guidelines on managing ethical issues? if so, what kind of issues should be addressed in that policy An organization should always have policies and procedural guidelines in managing ethical issues. This is because ethical issues are procedural and require to be organized. Ethical issues include things like integrity, professionalism , honesty and privacy. 5.What records is the organisation required to keep? Financial records such as balance sheet, income statement, cash flow statements. 6.What steps can be taken to ensure that staff members are complying to their legal and ethical obligations? Orientation, teaching and training. 7.What are possible breaches related to legal or ethical conduct that organisation can face? Lawsuit against the mandate to buy health insurance. Breaches of electronic data. Recovery of audit contractors. Labour and employment issues. Medical malpractice. 8.What would be the consequences of non- compliance be? The consequences of non-compliance include huge fines for the healthcare facility as well as legal suits for ethical breaches. 9What should the organization do if breaches occur? If breach occurs, the organization should first inform the lawyer representing them for advice and also try to rectify the situation. 10.How staff member can report the issue relating to breach or unethical act? A staff member can report issues related to unethical act or breach by informing the administrators or supervisors of the health facility, and this should be done in accordance to the policy of the organization and the right procedures followed(Moliterno and Paton, n.d.). 11.How organisation can get accreditation, name the bodies through this can be achieved. Accreditation is done by a body known as the Australian Council on Healthcare Standards. If the following key elements have been fulfilled by the healthcare, then it gets accredited; A standard setting process Stewardship or governance function Continuous quality improvement 12.How organisation can maintain the knowledge of compliance requirements? Organizations can maintain the knowledge of compliance requirements by constantly checking the accrediting bodies website for any new information. 13.How the process of continuous improvement can help the organization in keeping up with their compliance requirements? Continuous improvement enables the organization to improve its everyday practice, it also enables the organization to maintain quality care that the patient needs and to seek opportunities to improve the care and its results (Moliterno and Paton, n.d.). References Hermann, M., Remley, T. and Huey, W. (2010). Ethical legal issues in school counseling. Alexandria, VA: American School Counselor Association. Ahia, C. (2003).Legal and ethical dictionary for mental health professionals. Lanham, Mar.: University Press of America. Dewey, J. (2016). Ethics. Read Books Ltd. Garwood-Gowers, A., Tingle, J. and Wheat, K. (2005).Contemporary issues in healthcare law and ethics. Edinburgh: Elsevier Butterworth-Heinemann. HANVEY, C. (2016). Practitioner's guide to legal issues in organizations. [Place of publication not identified]: SPRINGER INTERNATIONAL PU. McDaniel, C. (2004).Organizational ethics. Aldershot (England): Ashgate. Steinbock, B., Arras, J. and London, A. (2009).Ethical issues in modern medicine. Boston: McGraw-Hill. Weber, L. (2001).Business ethics in healthcare. Bloomington: Indiana University Press.